“Understanding that Insurance is a so-called ‘grudge purchase’, I apply my 15 years of experience in the insurance claim environment in dealing with clients at a time that can often be stressful”, says Hugo.

His overall 25 years of experience with colleagues and clients have helped to make these stressful times as effortless as possible to MUA's valued clients.

“Balancing the individual insured’s needs against that of the insurance industry at large, I always strive to be pragmatic, fair and efficient in applying solutions to all constituencies”, Hugo concludes.