With almost two decades of insurance industry experience, San-Maré brings efficiency and flair to day-to-day operations. Her primary responsibility is ensuring organisational effectiveness by providing leadership for MUA’s operations teams. “I have a passion for the development and implementation of organisational strategies, policies and practices,” says San-Maré. “I work to improve processes and policies in support of MUA’s goals and to maximise output – be it through placement of talented staff or through organisational structure.”