MUA is dedicated to providing superior quality insurance risk management solutions to the discerning individual.

We believe that specialising in our field of expertise enables us to excel where it counts.

Our philosophy

At MUA we pride ourselves on our bespoke approach to insurance risk management. No two situations are exactly alike. As a result, we believe every individual risk should be uniquely assessed in accordance with each client’s unique risk profile. We understand that every situation is different; that’s what makes us different.

At MUA we are responsible. We err on the side of caution. We like to make sure we are ready for whatever the future holds. And we feel passionately about ensuring you are too.

How do we do this? By embracing enabling technology that enhances our efficiency, by employing actuarial analysis to improve our pricing, by leveraging our strong brand to constantly increase our broker network, and by ensuring the best people in the industry work for us – and actively advance our efforts.

Our heritage

MUA was proudly established in 1988 under the name “Motor Underwriting Agency”. As a motor-only underwriter, we were the first UMA of its kind in the country and we became known as pioneers in the field of specialist underwriting of high-valued, classic and exotic vehicles for the upper segment of the personal lines short-term insurance market. Since then we’ve become South Africa’s leaders in tailoring insurance risk management solutions for the discerning consumer. In 2006 our services were expanded to include a similar bespoke focus on home insurance. Our business model has been redefined over the years; from an independent licensed insurer, to an underwriting manager (“UMA”) for Auto & General Insurance Company Limited. MUA is an authorised Financial Services Provider (FSP No.: 37947) and have branches in Cape Town, Johannesburg and Durban. Through our shareholder, Lireas Holdings, we are very proud to be associated with Hannover Re, one of the largest reinsurers in the world.

Our Team

Chief Executive Officer
Head - Insurance Operations
Regional Manager – Western & Eastern Cape
Regional Manager – Gauteng
Regional Manager - KwaZulu-Natal
Financial Manager
Actuarial Specialist
Legal & Compliance Manager
National Manager - Claims & Underwriting
National Manager - Assessing
National Risk Manager
Enterprise Architect
Business Information Systems Analyst

Our network of brokers

MUA has an active relationship with approximately 700 independent brokers, as well as a number of corporate brokers in South Africa. While we do work to partner with other registered intermediaries that may already be serving you conveniently and effectively, we believe the superior MUA experience is best observed when clients engage with our own handpicked network of brokers.

Our strong relationship with these specific brokers promises the perfect union of our expert, intimate knowledge of insurance, and the broker's dedication to find you the best deal.

Why us?

At MUA we are constantly on the hunt for new ways to improve our service delivery. We believe that bringing true convenience to our clients is the ultimate key to genuine added value.

To achieve this, we rely on robust relationships with our insurance partners and network of brokers who conveniently operate in the areas you live and work. MUA understands the unique lifestyle of the individuals we insure and this allows our select clientele to benefit from our bespoke range of products that were carefully tailored over decades.

hihelen

View compliments about MUA, click here

Disclaimer

MUA Insurance Acceptances (Pty) Ltd (Registration Number 2008/011925/07) is an Authorised Financial Services Provider (FSP No.: 37947) underwriting on behalf of Auto & General Insurance Company Limited (Registration Number 1973/016880/06), An Authorised Financial Services Provider (FSP No.: 16354)