Latest news

EXCLUSIVE Launch of Complimentary Lightning Assessment Service in Gauteng

22 January 2020
MUA will now offer a complimentary lightning assessment services to all clients in the Gauteng region. Brokers who would like to make use of this complimentary service for their clients need to send their requests through to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will make all the necessary arrangements. This complimentary service will provide proactive risk management support to your insured.

Risk Africa Exclusive | Risk Management With Theory U

18 December 2019
Theory U, a transformation, innovation and change management methodology, is powering the way MUA Insurance Acceptances does business, rebooting individual and systemic purpose within the financial services industry. Fiona Zerbst investigates for Risk Africa. This article was exclusively featured in the December 2019 edition of Risk Africa.

MUA Broker Summit Provides Continuous Professional Development for Brokers

02 December 2019
MUA's Michelle Ashen partnered with AC Develop’s Director, Charmaine Koch to collaborate on delivering content in response to the demands of the 4th Industrial Revolution on the short term insurance industry, sensing journey’s and research insights gathered throughout the year in support of the United Nations sustainable development goals.

MUA Launches FREE CPD Program 2020

02 December 2019
MUA launches a new partnership that will provide support for brokers with their CPD activity requirements through a blended learning experience in 2020. In 2018, brokers expressed their concerns around business continuity and the cost to provide training and leadership development solutions for their staff. In response to the need for continuous professional development and the belief that knowledge is power, MUA has established a partnership with AC Develop to provide complimentary CPD learning solutions to support and sustain the success of an insurance brokerage servicing high net worth individuals. Brokers will now be able to obtain CPD hours for FREE through their partnership with MUA.

Classic Cars.

21 November 2019
MUA launches complimentary valuations to clients for their classic cars across South Africa. This service is available to all new MUA Executive policyholders with a combined portfolio (i.e. policies with buildings, contents and other motor classes) from 1 November 2019 as well as existing MUA Executive policyholders adding a new classic car to their policy.

African Customer Experiences With Theory U

12 August 2019
Africa is at the centre of a global development crisis and customer experience professionals have the opportunity to influence economic growth and increase shareholder value with meaningful impact. The 2030 Agenda for Sustainable Development, adopted by all United Nations Member States in 2015, provides a shared blueprint for peace and prosperity for citizens, businesses and the planet, now and into the future. At the heart of the 2030 Agenda are the 17 Sustainable Development Goals (SDGs), which are an urgent call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.
Customer experience professionals are already familiar with human-centered design and systems thinking as part of the work we do. Dedicating ourselves to a human-centric, rights-based approach across all the other 16 Sustainable Development Goals will not only end poverty, but support efforts to achieve the global goals that impact all of us.
The SDGs provide African business.


MUA Insurance Acceptances (Pty) Ltd (Registration Number 2008/011925/07) is an Authorised Financial Services Provider (FSP No.: 37947) underwriting on behalf of Auto & General Insurance Company Limited (Registration Number 1973/016880/06), An Authorised Insurer and Financial Services Provider (FSP No.: 16354)