solar panel fires: what south african homeowners need to know Solar power has become a permanent feature in many South African homes. While load shedding may currently be behind us, thousands of households installed solar systems over recent years — not only for energy security, but also to reduce electricity costs and increase independence from […]
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understanding policy changes: what brokers and policyholders need to know In today’s insurance environment, underwriting is increasingly risk‑based and dynamic. Policies evolve as risks change, vehicles are added, assets are upgraded, or claims patterns develop. Against this backdrop, clear communication of policy changes is essential—not only for regulatory compliance, but to ensure trust and fairness
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UNDERSTANDING THE RIGHT OF SUBROGATION AND INSURER’S RIGHT TO RETAIN SALVAGE ITEMS In the world of insurance, especially with the high number of road accidents in South Africa, terms like “subrogation” become increasingly relevant. It is crucial to understand these terms to navigate the insurance claim process efficiently. What is Subrogation? Subrogation allows an insurance
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INSURANCE CONSIDERATIONS WHEN RENOVATING A HOME Renovating a home is a significant investment, both financially and emotionally. Whether it involves a fun DIY project or an extensive makeover with a substantial budget, it’s crucial to understand how these changes can impact home insurance. Before any construction work begins, it’s essential to ensure that the insurance
Prevention and Mitigation By Adriaan Louw This brief description will help you understand the phenomenon of Aqua Lock (also called Hydro Lock) of engines, an increasingly common issue due to volatile weather conditions, deteriorating infrastructure, and drivers underestimating the risks of driving through water The Rising Incidence of Aqua Lock We’re seeing a surge in
Digital usage vs customer satisfaction – A Paradox In an era where digital transformation is no longer just a buzzword, the insurance industry is making significant strides in adopting digital platforms to enhance customer experiences. From mobile apps to online claims processing, digital tools are now an integral part of the insurance landscape. However, a
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The delicate balance of premium rating and loyalty In the intricate world of insurance, partnerships are the backbone upon which success is built. At the heart of these partnerships lie three crucial stakeholder: the insured, the broker, the insurer. However, maintaining harmonious relationship among these parties is not without it’s challenges, particularly when it comes
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Striking a Balance In the blink of an eve, Artificial Intelligence (Al) has transformed from a mere concept into an omnipresent force shaping our lives. Here’s what we need to consider as we enter this new era of business. year ago, Al was a topic confined to tech-savvy circles but today it dominates our everyday
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A New Era Of Talent Acquisition In today’s rapidly evolving job market, companies can no longer afford to be passive players in the recruitment game. Waiting for the perfect candidate to knock on your door when a vacancy arises is akin to setting a trap andhoping for the best. The future-ready organisations are turning the
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The Power of Specialization In a recent interview with Marike Van Niekerk, Manager of Legal, Marketing, Communications & Compliance Offer at MUA Insurance Acceptances (Pty) Ltd (MUA), the discussion revolved around the advantages of specialising in a specific demographic and niche market within the insurance industry. MUA, historically known as a high-net-worth and specialist motor
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