mangs

The delicate balance of premium rating and loyalty

The delicate balance of premium rating and loyalty In the intricate world of insurance, partnerships are the backbone upon which success is built. At the heart of these partnerships lie three crucial stakeholder: the insured, the broker, the insurer. However, maintaining harmonious relationship among these parties is not without it’s challenges, particularly when it comes […]

The delicate balance of premium rating and loyalty Read More »

Striking a Balance

Striking a Balance In the blink of an eve, Artificial Intelligence (Al) has transformed from a mere concept into an omnipresent force shaping our lives. Here’s what we need to consider as we enter this new era of business. year ago, Al was a topic confined to tech-savvy circles but today it dominates our everyday

Striking a Balance Read More »

The Power of Specialization

The Power of Specialization In a recent interview with Marike Van Niekerk, Manager of Legal, Marketing, Communications & Compliance Offer at MUA Insurance Acceptances (Pty) Ltd (MUA), the discussion revolved around the advantages of specialising in a specific demographic and niche market within the insurance industry. MUA, historically known as a high-net-worth and specialist motor

The Power of Specialization Read More »

Hold On Tight

Hold On Tight In the wake of what came to be known globally as The Great Resignation, what can the financial services industry learn from the mass walk-out to improve talent retention into the future? The 2020s got off to a wild start. Like a rolling set of tsunami waves, the world was hit with

Hold On Tight Read More »

Mental health in the workplace

Mental health in the workplace: WHY SUPPORT IS SO IMPORTANT In the fast-paced and demanding world of today, professional commitments often take center stage.The significance of mental health in the workplace cannot be overstated. The modern workplace has evolved from being a space of productivity to a setting that plays a crucial role in shaping

Mental health in the workplace Read More »

Empowering Clients Through Effective Communication

Empowering Clients Through Effective Communication The Significance of Client Communication and Education Marike emphasised the vital role of client communication and education in creating a sustainable and affordable insurance ecosystem. By providing clients with the necessary information and knowledge, insurance providers empower them to make informed decisions. This, in turn, aids in risk reduction and

Empowering Clients Through Effective Communication Read More »

Claim settlement process change

Claim settlement process change New ways are consistently developed by hackers to access accounts and compromise sensitive information. There have been increases in email interception leading to claims being settled into fraudulent bank accounts unbeknown to the policyholder. The ever-changing and potentially threatening digital landscape, has led MUA to review the claims settlement process to

Claim settlement process change Read More »

Rental Property Cover VS Alternative Accommodation Cover

Rental Property Cover VS Alternative Accommodation Cover As more homeowners turn to short-term rentals or Bed and Breakfasts, it’s important to understand the potential risks and insurance implications. Guests don’t have a sense of ownership or attachment to rental property or its contents, making the risk of damage or loss much higher. That’s why our

Rental Property Cover VS Alternative Accommodation Cover Read More »