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Empowering Clients Through Effective Communication

Empowering Clients Through Effective Communication The Significance of Client Communication and Education Marike emphasised the vital role of client communication and education in creating a sustainable and affordable insurance ecosystem. By providing clients with the necessary information and knowledge, insurance providers empower them to make informed decisions. This, in turn, aids in risk reduction and […]

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The unique risks when insuring A HERITAGE PROPERTY

The Pulse / mangs

The unique risks when insuring A HERITAGE PROPERTY There Is a perception that insurance can be difficult toobtain for heritage properties. An insurance contract offers to place the insured in the same or similar position as prior to the loss or damage, subject to terms and conditions or the contract. In the case of heritage

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Claim settlement process change

Media / mangs

Claim settlement process change New ways are consistently developed by hackers to access accounts and compromise sensitive information. There have been increases in email interception leading to claims being settled into fraudulent bank accounts unbeknown to the policyholder. The ever-changing and potentially threatening digital landscape, has led MUA to review the claims settlement process to

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Rental Property Cover VS Alternative Accommodation Cover

The Pulse / mangs

Rental Property Cover VS Alternative Accommodation Cover As more homeowners turn to short-term rentals or Bed and Breakfasts, it’s important to understand the potential risks and insurance implications. Guests don’t have a sense of ownership or attachment to rental property or its contents, making the risk of damage or loss much higher. That’s why our

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Don’t Get HACKED

The Pulse / mangs

Don’t Get HACKED Cyber crime is on the rise. Protect your businessfrom unseen threats. Kids today will never understand the ubiquitousaccessory that was the attache case, prior to, say1987. The pinnacle of business-cool sophistication,carrying an attache case proclaimed to the world that you were an important business person with access to sensitive information that couldn’t

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Claim frustrations… WHAT’S THE TRICK?

Media / mangs

Claim frustrations… WHAT’S THE TRICK? Financial institutions must effectively manage customer claim complaints, to ensure consumer protection through the implementation of Treating Customers Fairly (TCF), a regulatory and supervisory approach that focuses on delivering specific fairness outcomes to customers.Regulated entities are responsible for demonstrating their adherence to TCF throughout the entire product life cycle, including

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